HIPAA Compliant Privacy Policy for Cordial Psychiatry

Effective Date: June 1st 2024

Introduction

Welcome to the privacy policy of Cordial Psychiatry, a psychiatric care company located in New York City. Cordial Psychiatry is committed to maintaining the privacy and security of protected health information (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. We ensure that all PHI collected, stored, or processed by our organization is handled in accordance with HIPAA guidelines. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

Information We Collect

We collect PHI only as permitted by HIPAA for the purposes of providing healthcare services, processing transactions, or as otherwise required by law. PHI is used solely for the intended purposes disclosed to individuals and is not disclosed or used for any other purpose without explicit authorization, except as required by law. We may collect the following types of personal information from you:

• Contact Information: Name, address, email address, phone number.

• Medical Information: Health history, psychiatric evaluations, treatment plans, and related medical records.

• Payment Information: Credit card details or other payment information for billing purposes.

• Communications: Records of your correspondence with us, including emails and messages.

• Website Usage Information: IP address, browser type, pages visited, and other technical data collected automatically.

Use of Information

We use the information we collect for the following purposes:

• Providing psychiatric evaluations, diagnoses, and treatment services.

• Processing payments for services rendered.

• Communicating with you about appointments, treatment plans, and other relevant information.

• Improving our services and website functionality.

• Complying with legal and regulatory requirements.

Disclosure of Information

We may disclose your personal information in the following circumstances:

• To our healthcare providers and staff involved in your care.

• To third-party service providers who assist us in delivering our services (e.g., IT service providers, billing services).

• As required by law, such as to comply with a subpoena or similar legal process.

• With your consent or at your direction.

• We do not sell, trade or transfer your personal information outside the scope listed above.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We maintain appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of PHI. Access to PHI is restricted to authorized personnel who require it to perform their job duties. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You have the right to:

• Access your personal information and request copies of your medical records.

• Request corrections to your personal information if you believe it is inaccurate or incomplete.

• Request restrictions on how your information is used or disclosed.

• Withdraw your consent to the processing of your information, where applicable.

• File a complaint with us or with the appropriate supervisory authority if you believe your privacy rights have been violated.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: 914-570-9000